Senior Executive, Global Sales

Corporate, TMC & Marine Head

Accountable for supporting corporate sales and the global Strategic Sales Product.

• Corporate Sales:
  
  1. Support the Global Strategic Product Team throughout all phases of the sales cycle, ensuring seamless execution and alignment with strategic corporate sales goals.
  2. Compile and manage Global lead pipelines, Target Global lead pipeline through various industry based reports including Forbes top 100 organisations, Fortune 500 and track progress through the sales funnel to ensure timely follow-ups and optimized conversion.
  3. Provide operational support to Global Corporate Sales, assisting regional offices and stations worldwide in contract implementation, fare filing, e-Chamber processes, and other related administrative tasks.
  4. Drive RFP submission processes, coordinating with stakeholders to ensure timely, competitive, and customer-focused proposals that meet both internal and client requirements.
  5. Generate regular performance reports for global accounts, offering data-driven insights to customers and internal stakeholders on account status, trends, and opportunities.
  6. Identify non-performing accounts and implement corrective actions in collaboration with the Global Account Manager to align performance with targets and contractual commitments.
  7. Proactively research and identify new industry verticals for business development, targeting potential global accounts that align with Malaysia Airlines strategic growth objectives and contribute to a more diverse revenue mix.
  8. Act as a custodian for all Global Accounts, ensuring consistent service delivery, relationship management, and adherence to global corporate sales standards and practices.
  9. Collaborate with cross-functional teams, including spaneting and product development, to support corporate sales strategies and enhance customer satisfaction.
  10. Support key corporate sales initiatives and projects, contributing to process improvements, new product development, and strategic alignment across global teams.
  11. Perform other duties as assigned, contributing to the overall success and sustainability of the Global Corporate Sales function.
  12. Meet assigned portfolio revenue targets, to contribute to Global Corporate Sales network performance.
• Product Development:
  
  1. Conduct in-depth spanet research to identify emerging industry trends, evolving customer needs, competitor strategies, and untapped business opportunities that support long-term revenue growth for Malaysia Airlines. Insights are also gathered through structured performance reviews, business reviews, and customer engagement sessions to ensure a holistic view of spanet dynamics.
  2. Collaborate closely with the global sales team to refine and enhance corporate sales product offerings, leveraging intelligence from spanet research, customer feedback, and insights obtained during regular performance and account review meetings to drive continuous product and service improvement.
• Data Tracking and Reporting:
  1. Monitor and report on the effectiveness of product and sales strategies and initiatives, making data-driven recommendations for adjustments as needed.

• Bachelor’s degree in Business Administration, Marketing, or a related field with 3-5 years of working experience.

• Experience in supporting project management is preferred.
• Experience in developing presentations, policies, and procedures using Microsoft Office.