The Warehouse Operations Director is responsible for the operational excellence of all aspects of AAR’s Global warehouse operations; provides overall guidance and oversight in the areas of execution, technology, infrastructure, safety, streamlining and interfacing with AAR business and operational entities, internal and external customers, continuous process improvements, and developing and monitoring related key performance indicators. This role blends leadership with active participation, requiring someone who can interact, manage and guide people and contribute directly to the success and growth of the organization.

What you will be responsible for: 

• Take lead on operational excellence and logistical functions of AAR’s global warehouses, with a focus on streamlines processes, efficiencies, productivity, infrastructure requirements, technology, hands-on management and compliance. 
• Actively assist in overseeing warehouse operations, including inventory management.
• Own operational strategy, execution, and continuous improvement for internal and third-party logistics (3PL) warehouses, ensuring efficient, compliant, and cost-effective movement of goods worldwide.
• In depth understanding of global import and export operations and requirements, ensuring compliance with all customs, trade, and regulatory requirements.
• Customs filings and documentation to ensure timely and accurate clearance.
• Partner with Legal, Finance, and Compliance teams on trade regulations, audits, duty optimization, and risk mitigation.
• Monitor and adapt to changes in global trade laws, tariffs, and regulations.
• Develop dashboards and reports to provide visibility into global performance and risks.
• Define, implement, and monitor global KPIs and metrics; adjust activities to improve efficiency and workflows. 
• Develop and execute strategies aligned with business growth, customer service, and cost objectives.
• Ensure safe, efficient, and compliant operations in accordance with local regulations and company standards.
• Performs the duties of associates supervised and all other duties as assigned. 

Leadership Responsibilities:

• Supervise, mentor, and develop staff, fostering a culture of accountability and growth.
• Act as a point of escalation to resolve daily operational issues and discrepancies.
• Develop and communicate daily/weekly/monthly goals to staff and management.
• Monitor performance and ensure deadlines are met consistently.
• Enforce safety guidelines and operational best practices.
• Advocate for continuous improvement and foster team buy-in for policy changes.
• Suggest efficiency ideas, cost reduction measures and assist with the implementation of changes within inbound and outbound warehouse operations.
• Identify problems, propose solutions to other members of management, and promote cooperation with other departments.
• Keep open communication channels with associates by answering questions and explaining policies and procedures.

What you need to be successful in this role: 

• 10 years of experience in global supply chain, warehouse management or logistics management, with at least 5 years in a supervisory role.
• Ability to lead global operations, ensuring compliance with international trade laws, managing customs, documentation, tariffs, and optimizing cross-border processes. 
• Strong understanding of import/export management and customs filing. 
• Experience supporting 3PL warehouses and management of inventory.
• Demonstrated ability to define, analyze, and report on warehouse metrics. 
• Proven ability to lead, train, and motivate teams while actively participating in warehouse operations.
•  Ability to effectively communicate to leadership, peers and team members. Must be able to shift communication styles to interact successfully across departments.
• Critical thinking, problem solving and reasoning skills.
• Enthusiastic about building efficiency and driving continuous improvement.

The rewards of your career at AAR go far beyond just your salary: 

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Generous paid time off program
• Professional development and career advancement opportunities

Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
•    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•    While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility.
•    The environmental characteristic for this position is an office setting.
•    Candidates should be able to adapt to a traditional business environment.
AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Compensation:
The anticipated salary range for this position is $140,000 to $170,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. [In addition to base pay, this role is eligible for a bonus.] AAR offers a competitive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan with employer match, paid time off and holiday pay, as well as opportunities for professional development and growth.

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