Assistant Manager, Cargo Training

Chief Executive Officer

Ensure total success of MABKargo training program by performing analysis on training requirement, develop training plan and budget, coordinate with internal & external trainer, ATO for an effectiveness of the training conducted. Coordinate with CAAM for approval of the Cargo Training Manual and new Cargo Trainers and oversees the delivery of relevant, compliant and meticulously recorded training across MAB Kargo Ground Handling stations and management of training records for internal and external audit purpose.

• Lead and drive related training project and in line prevailing legal, regulatory requirements and standards.
• Ensure all compliance to the regulatory requirements of IATA, ICAO, CAAM and other local authorities.
• Efficient coordination, planning, develop and implement a Training program.
• Fulfilment of training requirements of business units.
• Assist on administration of Cargo Administration Manual (CAM) and Cargo Operation Manual (COM) related to training.
• Administration of Ground Handling Training Manual accordance to CAGM 6010.
• Devise and implement a Training Manual in of the organization and its requirement and facilities in-house training and or organize external training where necessary.
• Identifying training and development needs within an organization through job analysis and consultation with business manager.
• Analyse training needs and develop new training programs or modify existing programs.
• Designing and developing training and development program base on both organizations and individual needs.
• Prepare training budget for department as well as the organization considering the cost planned programs and keeping within budget.
• Work closely with MABA (Malaysia Airlines Berhad Academy) on training and development program base on both organizations and individual needs.
• Evaluate instructor performance (through post training evaluation) and the effectiveness of training programs, providing recommendation for improvement as well as new implementation.
• Maintain appropriate training database and skills profile matrix. This includes administration of any training bond/contacts.
• Involved with UAT (User Acceptance Test) on new system upgrade and implementation related to cargo business before release to business unit.
• Attend internal and external audit related to training.
• Conduct cargo related trainings.
• To research on new development in Cargo handling Training and technology in order to create a non-effective organization through application of new knowledge.
• To comply with safety and security at all times.

• A relevant bachelor’s degree in aviation management , logistic , training or a related field
• At least five years (5) of experience in the aviation industry, particularly in cargo operations and system related.

Areas of Experience

• Cargo operations and Cargo system processes in cargo terminal operations.

Leadership, detail-oriented, analytical, communicative, problem-solver; adaptable, organized, integrity, team-player, continuous-learner, passion, decisive and customer-focused, decision-making and networking