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Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

Pratt & Whitney is seeking a Field Service Representative to serve as a member of our F119 Field Team supporting the F-22 Raptor operations at Langley Air Force Base, Hampton VA. In this role the candidate will provide daily support & expertise to resolve technical and logistical issues involving the F119 engine operation on wing, on test cell, and in back shop maintenance activities.

What Will You Do

• Assist P&W Site Manager to ensure all objectives of the F119 Contractor Support Plan are met

• Support flight line operations to ensure no sorites are missed due to engine issues.  When issues do arise, troubleshoot, and return engine to service in a timely manner 

• Utilize P&W tools such as MERLIN, ADATS & TOD to assist in providing cohesive, accurate, and timely support

• Continue to support successful maturation and improvement of the F119 support systems such as AEFR, IMIS, and TOD

• Support our customers on all maintenance levels of the F119 engine including Limited Intermediate, P&W Full Intermediate, On-wing Organizational levels. This position has a high degree of customer interface from senior leadership and pilots to airmen.

• Use self-initiative and judgment utilizing CORE tools to identify problems, conduct thorough investigations to determine root causes and coordinate solutions between P&W Customer Support Engineering, Logistics Program Management, the Air National Guard/USAF/AF Reserves, and associate contractors -Boeing and Lockheed Martin

• Coordinate F119 propulsion system maintenance activities in the P&W engine shop

• You must be willing to work 1st and 2nd shift, at least on a rotational basis

Qualifications You Must Have

• Typically requires: A Bachelors Degree with 5 years of experience in jet propulsion, engine maintenance, field service, or customer technical support, or an advanced degree with 3 years experience in jet propulsion, engine maintenance, field service, or customer technical support

• The ability to obtain and maintain a U.S. government issued security clearance is required. (DOD Secret Clearance) U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Experience with F-22/F119 or military engines, its support systems, and use of TOD

• Proficiency in MS Office Suite: MS Word, MS PowerPoint, and MS Excel

• Familiarity with USAF military operations and maintenance practices, AFI 21-101, Integrated Maintenance Information System (IMIS), Comprehensive Engine Management & Integrated Maintenance Data Systems (CEMS/ IMDS)

• Operational experience in a Maintenance/Repair/Overhaul engine facility or Hands-on assembly/disassembly experience on gas-turbine engines

What Is My Role Type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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